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Frequently Asked Questions

Passphrase - IMPORTANT!

When you first create a wallet within your account you will be asked to provide a passphrase. It is very important that you remember the passphrase you provide.The passphrase is an important security phrase that you are requested to keep safe as there is no possibility of recovering the phrase once you have entered and submitted it. If you have forgotten your passphrase you will not be able to perform tasks in your Blocpal account that require the passphrase and may need to create a new account.