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Frequently Asked Questions


Creating a wallet
Your Blocpal account allows you to create multiple Wallets, and each Wallet can be used to send and receive funds in multiple currencies.

To create your first Wallet select Wallets in the app and then select “Create a Wallet”. You will be asked to name your Wallet as well as to create your passphrase.

It is very important that you remember the passphrase you provide. This cannot be reset and if you do not remember your passphrase it will restrict that actions you can perform on your account.

Once you have named your Wallet and created your passphrase your wallet is now available to use. You also have the option of creating more Wallets, each one being a unique and separate Wallet within your account.